October 4, 2017
V.S.
Beaver, PA
101 Mobility was recommended to me by a friend who installed a stair lift for his mother. I called on a Thursday for an estimate and Greg came out the same day. Our stair lift was installed the following Monday. The installation technicians were very professional. I am grateful for the exceptional service and the safety this will provide for my husband.
September 30, 2017
C.Z.
Moon Twp, PA
My email inquiry for service was addressed and I received a return phone call. Costs involved were explained and the service appointment was scheduled. The tech arrived the scheduled day & time & solved the problem.
September 30, 2017
V.D.
Coraopolis, PA
Anthony was great. Service
September 7, 2017
B.F.
Squirrel Hill, PA
I like working with Carla I like the fact that dad has retained independence and can get out of the house
August 30, 2017
G.V.
Rochester, PA
Services are prompt. Technicians are very polite and considerate of my age and disability. They are very well prepared to install and service the Bruno stairlifts. The products are first rate. My indoor stairlift had some battery charging issues during the first year, but everything is working well now. My outdoor stairlift is brand new at this time, but I feel confident that it will enable me to get outdoors at last and enjoy traveling once again. My bathtub assist bars have helped tremendously and they show no signs of corrosion or discoloration after 15 months of use. My phone contacts with 101 Mobility have been more than satisfactory. The telephone ladies have always been extremely helpful. They are always cheerful and sympathetic, regardless of my mood. It's a pleasure to find positive phone support in this age of automated answering systems and foreign languages, all designed to fend you off, it seems.
August 3, 2017
E.N.
Pittsburgh, PA
Excellent quality. Staff is very responsive and knowledgeable; kind and understanding people. Installed equipment almost immediately after I ordered it - fabulous!!
July 25, 2017
L.M.
Pittsburgh, PA
GOOD PRODUCT ( BRUNO ) AND GOOD SERVICE
July 15, 2017
M.M.
McKees Rocks, PA
every member of the company was extremely polite and took time to answer all questions. The young men who installed the VLP were especially careful with work in my house and made the whole process comfortable. They even matched my paint and plaster wall pattern which has impressed everyone who came to watch the process. The construction is well built and commended by all my friends who have ever done any construction work, I have already recommended 101 Mobility to others.
July 14, 2017
N.J.
Beaver, PA
Knowledgeable and prompt service.
July 8, 2017
S.N.
Pittsburgh, PA
Prompt! Concern for the elderly being without stair glide etc. for their well being.
June 27, 2017
B.N.
Gibsonia, PA
Very pleased with the 2 stair glides that were installed at my parent's home in November of 2016. They were used and one was made to fit a smaller set of stairs going to a front door landing. It was only used a couple of times since my father had to be put in a nursing home the beginning of January. When my mother started to use it a couple months ago, the batteries were dead and we called to schedule service. The service man came on time and replaced the batteries and we were very pleased with his professional and courtesy service. We would highly recommend 101 Mobility.
June 22, 2017
M.R.
Pittsburgh, PA
Everyone is very friendly and cooperative!
June 15, 2017
H.S.
Pittsburgh
The sales consultant was very professional and non-pressuring. The installer was also very professional and polite. The product works as advertised.
June 15, 2017
L.S.
Pittsburgh, PA
Very pleased with customer QA of 101 Mobility. As a senior citizen who depends upon the System, I know if I am in trouble I can get help fast. I highly recommend this company to other senior citizens. I dealt with a competitive company who exploited me. I think if you need a chair lift system, be aware all companies do not adhere to 101 Mobility ethics. If you research before the purchase you will agree this company is a good choice.
June 7, 2017
L.P.
McKees Rocks, PA
Personal customer service from owner . Installer was professional, knowledgeable and understanding of the elderly .
May 31, 2017
P.S.
Carnegie, PA
No pressure from your representative. Was kNowlegeable about the product. Very courteous, pleasant, and helpful. Also she understood our financial situation and placed no pressure on us.. as for the product, I'm sorry we didn't have it put in sooner. It certainly has helped to solve some of our problems.. the installer, Jordan was very thorough, efficient and productive. He incurred a few problems with the installation which he took care of with no problems. We couldn't believe how fast it was installed and ready to use. Thank Elaine and Jordan and 101 Mobility for the great job and hopefully a great product. Mr. & Mrs. [LAST NAME REMOVED]
May 17, 2017
A.D.
Fredricktown, PA
I first called 101 Mobility because they're a dealer for BRUNO products. I've purchased THREE stair systems from them (so far) because they are competent, competitively priced, on time and thorough.
May 11, 2017
K.S.
Carnegie, PA
101 Mobility has a great product at a great price. They answered all of our questions and put no pressure on us to buy.
May 1, 2017
C.M.
Moon Twp., PA
Quiet, feels safe, friendly knowledgeable staff
April 19, 2017
D.P.
Beaver Falls, PA
Good quality service and knowledge, reasonable pricing
April 6, 2017
R.S.
Bethal Park, PA
Prompt and friendly service
April 5, 2017
A.A.
Cranberry, PA
Product appears to be well designed. It has worked well for the person in our family who needs to use it to go down or up the stairs. Your installers were very nice and very professional. Their work was excellent.
March 30, 2017
L.B.
Coraopolis, PA
I reached out through the website, was immediately contacted and set up a visit. Elaine couldn't have been more helpful and informative. We were selling the pitch to my great aunt and Elaine didn't pressure us, but made sure we had all the facts. I would recommend 101 Mobility to anyone looking for a stair lift.
March 23, 2017
K.J.
McKees Rocks, PA
You have outstanding products. Your service techs are always on time, polite, professional and perform their job efficiently. We have never had any complaints when we use your services. Keep up the great work! Thanks for providing a great service for our agency, An Answered Prayer, LLC, and our consumers.
March 12, 2017
M.L.
Gibsonia, PA
I am very pleased with the company. Owner and personnel are very easy to work with. The equipment is fulfilling our needs easily. Thank you.
February 25, 2017
J.A.
Pittsburgh, PA
You were timely and efficient. Nice neat work!
Mary

Hi Matthew,

I just wanted to tell you that Mark and Dan are the best! They are prompt, they are dedicated to detail and committed to the job not the clock! And most importantly they are amazingly clean about everything they do and clean up every night. I think the bathroom is beautiful and I am so excited for my mom to feel so much more comfortable!

Thank you from the bottom of my heart for being so diligent and hiring the right type of people. Believe me in my job I’m involved in new construction and I see such horrible sloppy work it is so ridiculous and that’s not the case here.

Mary

Tom A., Pittsburgh, PA

I requested quotes from several companies for installation of a lift to replace my old and no longer serviceable lift. 101 Mobility came out to size up my situation within a day or two and provided me with quotes for a couple of options within a week. The 53″ Bruno straight-through lift with an upper lift gate with mechanical/electrical interlocks that Greg quoted was the low bid (important–the whole cost was on me), the expected delivery and installation time of 1 week was the shortest of those who provided quotes (important because I couldn’t leave the house until a new lift was installed), and I liked working with him so 101 Mobility and the Bruno lift was my choice. The lift arrived a week after I put 50% down–removal of the old lift and installation of the new one took a day and a half. The guys that installed the unit were every bit as pleasant and professional as Greg despite the challenge of fitting the unit between two cement block walls that left only an inch or so to spare. There was a glitch with the upper lift gate–the specs provided by Bruno did not account for the added width of the upper lift gate actuator bracket. The guys set it up so that I could still use the lift while Bruno sent out a new gate that swings in the opposite direction to solve the problem–it was installed two weeks later. The total cost was $6614. The unit looks good and runs smoothly and quietly. I don’t expect to require much in the way of service but am confident that 101 Mobility will provide the same prompt and professional service when I need it. All in all, an excellent experience.

Description of work: The visit was the final installation step for a Bruno 53″ vertical platform lift. From my request for a quote in mid-May through final installation, Greg provided prompt, courteous, professional service from the first call through evaluation of my needs, selection of the appropriate lift and installation.

Marilyn R., Pittsburgh, PA

It was a very positive experience from my initial telephone inquiry for information through the home evaluation and the installation process. I was provided with a lot of helpful information during the initial telephone inquiry, and all of my questions were answered to my satisfaction. 101 Mobility-Pittsburgh was very accommodating in scheduling the home evaluation as well as the installation. The price was affordable (no hidden/extra costs) and less than a competitive brand I inquired about. 101 Mobility did not exert any pressure on us to purchase the equipment from them. The installer was punctual and the installation was completed in a couple of hours as we were told it would be, including an explanation and demonstration of the use of the chair lift. Both the owner and installer were very professional and personable. Based on our experience with 101 Mobility-Pittsburgh to date, I would have no reservation recommending them to others.

Description of work: 101 Mobility-Pittsburgh recently installed a Bruno brand chair lift in our home.

Silvia B., Pittsburgh, PA

This was a request for a part on an existing stair glide which the company fulfilled promptly. This was not a service call but when I do need service on my Sterling Stair Glide I will call this company. I would recommend them because they went the extra mile to deliver the remote that I needed. They’re nice people.

Description of work: I ordered a remote for my stair glide from them. They were very |prompt to respond and even dropped the remote off to my home instead of mailing it. They were a pleasure to deal with.

Shelly K., Pittsburgh, PA

I contacted 101 Mobility and was pleased with the service from the first call to the end result. It was easy to get an appointment, they were prompt and very polite, professional and thorough. I wanted a starlight installed and they showed me the options and it was all very clear and easy. I chose the model, and as it is hand made, custom made, I waited the usual 5 weeks or so and they came, installed it, went over any questions I had, etc.

A wonderful, easy, smooth experience. I’d recommend them to anyone.

Marie Z., Pittsburgh, PA

The salesman came and was very knowledgeable and explained the chair lifts that his company sold. We decided on the Bruno because we had heard good things about it. The following week two men came out and installed it and it only took them a couple of hours. They explained how it works and we both tried it out before they left. We wanted it to help us carry things from the basement. We don’t need it yet for just going up and down the stairs but since we are both in our middle 80s we figured we will need it at some point. It’s great now when we go shopping to get the heavy items to the first floor. We used to make multiple trips up and down to get everything up stairs. Now we load up the chair and away it goes. It’s an expensive dumbwaiter but like I said we will need it some day. We priced the various chair lifts and we feel that we got the best price from a good company.

It’s a few weeks since I wrote this review and since then we have used it as a chair lift and it was great. I used it on one occasion that I had to make several trips up the steps and it was great to be able to sit and get lifted. Very glad we got this…

Charles B., Pittsburgh, PA

The company was very professional, installed a quality stair lift product at the agreed upon time. This made things much easier for my wife, who was quite ill at the time. After my wife passed away, the company uninstalled the stair lift and rebated what I thought was a reasonable amount to repurchase this unit. We’d had another stair lift also installed in our North Carolina home by a different company, and the company we dealt with there was disorganized, had an inferior product, arrived 6 hours later than promised without an apology, and low-balled me with their buy-back offer. Dealing with 101 mobility here in Pittsburgh was a vastly better experience by comparison. My only small frustration was that it took a number of calls to reach Greg about the buyback arrangements. Nonetheless I appreciated the work this company did for us.

Ronald S., Pittsburgh, PA

We visited with the company President (Greg) last week and had the equipment installed on Tuesday, 10/6/2015.

Greg was very patient, professional and thorough about explaining the features and benefits of their products. The company’s installation team was punctual, professional and VERY neat & tidy. The installation team demonstrated our new stairlift and trained us to use it.

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